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About Toby, our Researcher.

Psychology with Counselling Bsc.

Toby is a graduate from Nottingham Trent University. He joined Max Associates in 2024 and has been working on research, competition analysis, audits and income & expenditure. Outside of the workplace he attends the gym and enjoys going to as many Nottingham Forest games and music gigs as possible.

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Toby’s Testimonials

The Max Associates team are extremely professional and knowledgeable and the work they have delivered for South Derbyshire has been outstanding.   

In South Derbyshire we had an outsourced procurement function with NHS Chesterfield – so the support Max Associates offed the Council in this process was invaluable.  They ensured we created the right service specifications to get the outcomes we were looking for and to get the best responses from the market. 

Prior to the actual leisure contract procurement work Max Associates conducted soft market testing to help initiate this process.  Also, with their expertise and support we were able to go out to market, appoint and mobilise new contractors with in a 12-month period. 

The outcomes from this means that significant savings will be realised to the council over the term of the contract, also investments into the leisure facilities have also been delivered in the first year of the contract, which has led to increased participation and customer satisfaction. 

Max Associates have also supported us on facility mix recommendations for a future leisure centre design and are working with us to devise a future Active Wellbeing Strategy. 

I would highly recommend Max Associates services to other local authorities to support any leisure contract procurement or leisure/physical activity strategy work.”

Sean McBurney
Head of Cultural & Community Services, South Derbyshire District Council

Lisa and the team at Max Associates have demonstrated their professionalism and expertise at every step. Through their guidance, our leisure operator contract procurement process has resulted in a positive outcome, representing good value for money for the Council and a positive offer for the community, ensuring the continuity of leisure services and improvement of facilities. Ensuring financial viability was a key part of the procurement process and with Lisa’s support, we secured a strong, credible and financially viable bid, which included an active communities offer, enabling a wider community reach, beyond the leisure facilities. As always, it has been an absolute pleasure working with Max Associates. Their insightful, supportive and partnership approach is exemplary, I wouldn’t hesitate in recommending them.”

Sarah Robson
Deputy Chief Executive, Sevenoaks District Council

We couldn’t be happier with the support and commitment from Lisa and the Max team, all technically and professionally excellent but also, crucially, in long projects with difficult challenges. Just so nice and such a good and enjoyable team to work with. They really do capture and embrace the clients’ key issues and concerns and are exceptional in the quality of support, their knowledge and expertise and crucially the respect and high regard they are held in across the wider leisure industry.”

Sue Drummond
Head of Leisure, Buckinghamshire Council

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